Shipping policy
Thank you for choosing Elisburry.
We strive to deliver your wholesale orders efficiently and securely.
Order Processing
Orders are processed within 3-4 Days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
Large wholesale orders may require additional preparation time.
Shipping Methods
We ship through trusted courier and logistics partners based on:
- Delivery location
- Parcel size
- Order quantity
- Customer preference (where available)
Delivery Time
Estimated delivery times:
- Standard Shipping: 4-5 Days
- Express Shipping (if available): 2-3 Days
Actual delivery times may vary depending on your location and logistics conditions.
Shipping Charges
Shipping charges are calculated:
- At checkout
- Based on order weight and destination
Free shipping may be available for qualifying wholesale orders.
Tracking Orders
Once your order has been shipped, you will receive tracking information via email, SMS, or WhatsApp (where applicable).
Delivery Delays
Unexpected delays may occur due to:
- Weather conditions
- Transportation disruptions
- Government restrictions
- Natural disasters
- Courier service delays
We appreciate your patience and will assist in resolving shipping issues whenever possible.
International Shipping
Elisburry does currently ship internationally.
If international shipping is available, customers are responsible for any customs duties, taxes, import fees, or local charges imposed by their destination country.
Incorrect Address
Customers are responsible for providing accurate shipping information.
Additional shipping charges may apply if an order must be re-shipped due to an incorrect address.
Contact
Email: elisburryamd@gmail.com
Phone: 812 812 33 11 / 98 98 810 780